1&1 WEBHOSTING FAQ | Setting up Mail in Mac OS X

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Setting up Mail in Mac OS X

How to set up Mail

First, gather some information about your email account, if you do not have this, from when you created your e-mail account then you can look these up in the e-mail management section of the 1&1 Control Panel:

* Type of email account you have (POP)
* Your email address (this is the address that you specified when setting up the account)
* Your account password (this is the password that you specified when setting up the account)
* Mail server ("host") name or names (pop.1and1.co.uk)
* Mail server ("smtp host") name or names (auth.smtp.1and1.co.uk)
* SMTP password (Same as your incoming e-mail password)

Next, follow these steps to configure Mail:

1. Open Mail.

2. Choose Preferences from the Mail menu.
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If you have not yet set up any accounts, the Mail Setup window appears, and you can skip to Step 7.

3. Click the Accounts icon in the Mail Preferences window.

4. Click Create Account.

5. Choose the correct account type from the pop-up menu.

6. In the Description field, type any name you would like to use to identify the account. This is the name that will appear in your list of accounts.

7. Using the rest of the information you gathered, complete the rest of the fields. If your Internet provider gave you an SMTP password, be sure to click the checkbox to enable the "Use authentication when sending mail" option. If your Internet service provider does not require this, simply leave the two fields below the checkbox empty.
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8. Click OK when you are finished.

9. You should now be able to Send and Recieve e-mail.
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Repeat these steps for any other accounts you want to set up.

Possible Problems.

All my settings are correct but I can not send and receive any mail.
* Check your computer is connected to the Internet.
* Make sure that your computer is set to online

How to delete an account

Tip: Before deleting an account, save any messages you don't want to erase in a different location, such as the desktop or the On My Mac mailbox. If you are switching from a POP account to an IMAP account, set up the IMAP account first, then drag messages you want to save from the POP mailbox(es) to the IMAP mailbox(es), before deleting the POP account.

1. Choose Preferences from the Mail menu.
2. Click Accounts.
3. Select the account you want to delete.
4. Click Remove.